SYNNEX OnDemand IT – Professional Services

Hector McLean – Senior Manager, Business Development

Never Walk Away from a Deal

Leverage SYNNEX OnDemand IT’s full portfolio of Professional Services to augment the service offerings, skill-sets, and geographic reach of your own technical staff. All are aimed at enabling resellers to pursue a broad mix of solutions and create a hybrid product and services model, which studies find delivers maximum profitability.

You Will:

·         Capture a greater share of your customer’s IT spend

·         Realize increased profitability over many service offerings today

·         Pursue strategic initiatives with SYNNEX and manufacturing partners

You Will NOT:

·         Add headcount expense

·         Face competition from SYNNEX or our service-only partners

·         Go it alone – SYNNEX will provide project management and training for your team

We offer both pre-sales assessments and post-sales implementation services.

Pre-Sale IT Assessments, Architecture

SYNNEX offers assessment services to review an end-user’s present IT environment, and prepare recommendations to achieve cost savings, compliance, or achieve overall business goals that aren’t served by current IT assets.

Our engineers leverage best-in-class tools and possess deep industry experience to prepare a professional presentation of our findings. Presentations can be reseller-branded or leverage the SYNNEX brand to maintain a position of autonomy to the end-user (i.e. we are not the reseller, not HP, not VMware).

A partial summary of SYNNEX Pre-Sale assessments includes:

•       Server Consolidation Assessments (onsite)

o   75% average consolidation achieved

o   ROI illustrations achieve near 100% close rates

o   Energy rebates available in many US and Canada geographies 

o   Ability to provide funding options for qualified opportunities

•       Storage Assessments (onsite)

o   Business continuity designs

o   Tiered storage analysis, design, ROI illustrations

o   Roadmaps for de-duplication of data

•       Network Assessments (onsite)

o   Network analysis, VOIP readiness

o   Wireless site surveys

•       Enterprise Content Management (onsite)

o   Analyze existing workflows, design full ECM solution

o   Conduct proof of concept

•       Pro-Audio Visual and Digital Signage

o   Review architectural drawings, produce a recommended design

•       Wide Format Printing

o   Proofs of concept – produce comparables

o   Needs assessment per specific end-user output production

Post-Sale Implementation Projects

SYNNEX has a select number of strategic professional service partners available to serve as an extension of your organization. Perhaps you’re missing a particular advanced skill-set, lack geographic coverage, or simply have a significant project that exceeds your existing resources, SYNNEX can assist.

It should be emphasized that, in many cases, manufacturers offer similar services. It is not our intent to compete with your internal service offerings or those of our manufacturing partners. In cases where the project is less than cookie cutter, or involves a multi-vendor/multi-technology implementation, our flexibility in crafting a customized SOW may be what is required for you to win the business.

A partial summary of SYNNEX Professional Services capabilities includes:

•       Multi-Vendor Server and Storage Implementations

o   Unique “Arm The VAR” offering to combine a real-world implementation of Storage and Blade Server technologies, while training reseller engineers on the technology

o   Industry standard, mid-range, and business-critical server support

o   Business continuity solutions

•       Network Implementations

o   Network core

o   Wireless deployments

o   WAN optimization

•       Server Virtualization

o   VMware

o   Microsoft Hyper-V

o   Red Hat Enterprise Virtualization 

•       Microsoft Implementation Projects

o   Active directory

o   Exchange

o   SharePoint

•       Desktop Virtualization

o   VMware and Citrix platforms

o   Blade Workstation

•       Unified Communication Installations

•       Pro-Audio and Digital Signage Solutions

•       Enterprise Content Management – from POC to production

•       Wide Format Installation with End-User Training

•       Open Source Development and Implementation – from POC to production

Contact our On Demand Services Team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 877-358-5505 for information or engagement.